Windows 10

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December 9, 2016

How to resolve problem of Dolby Home Theater does not work after Windows 10 upgrade

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How to resolve problem of Dolby Home Theater does not work after Windows 10 upgradeHow to resolve problem of Dolby Home Theater does not work after Windows 10 upgrade

 

After upgrading to Windows 10, you may experience some symptoms regarding Dolby Home Theater:

  • cannot be launched
  • certain features became unworkable
  • the equalizer does not move
  • Dolby Digital Plus feature does not work
  • Missing driver message

 

 

Method One

Uninstall audio driver and Dolby related programs

  1. Open Device Manager
  2. Navigate to Sound, video and game controllers –> right click Realtek High Definition Audio or Conexant SmartAudio or IDT High Definition Audio –> Uninstall.
  3. Type Control Panel in the search box then open it –> Programs and Features. Uninstall anything related to the Realtek/Conexant/IDT & Dolby. Reboot if prompted.

Reinstall Windows 10 audio driver

Option One: Reinstall via Update driver software under Device Manager

  1. Open Device Manager
  2. Navigate and expand Sound, video and game controllers
  3. Right-click High Definition Audio Device –> Properties
  4. Select Update Driver software –> Search automatically for updated driver software

    dolby

  5. If the audio driver does not reinstall correctly or dolby issue still persists, it is recommend to try Option Two
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